Delivery Manager - Banking/Fintech

Negotiable Salary + Benefits Dubai, UAE
Posted on 24 Nov 17Apply before 24 Dec 17

Our client is a leader in the financial services/fintech industry.

Job scope involves :

  • Accountability & responsibility of managing a large portfolio of multiple clients, ensuring a high quality of service delivery, ensuring high customer satisfaction
  • Responsibility of client relationships from delivery of portfolio/projects across all services offered by the client
  • Managing the scope of work agreements
  • Conflict resolution
  • Team management and collaboration, to ensure that the clients needs are met

 

Applicant Requirements :

  • Bachelor’s degree qualifications in Business or Computer Information Systems
  • Excellent track record in client management and delivery management
  • Project management experience with focus on risk, control, issue management
  • Experience in the cards payment industry is mandatory for the role
  • Excellent communication & negotiation skills are key for the role

 

 

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